Messenger auto reply that does more than say hello.
"Do you have anything Saturday?" "How much is a call-out?" ReceptionIQ answers in seconds from your real prices and opening hours — then books the job, day or night.
Set it up in four steps
- Step 1
Connect your Page
Sign in with Facebook and pick the Page you want answered.
- Step 2
Add your knowledge
Services, prices, opening hours, FAQs and policies — or let setup pull them from your website.
- Step 3
Set the tone
Choose the personality and escalation rules so sensitive enquiries come straight to you.
- Step 4
Go live
Enable the channel and every new message is answered in seconds, tracked in your inbox.
Messenger requires a Facebook Page you administer. Personal profiles cannot be connected.
Every way people message your Page
Messenger enquiries arrive from ads, posts, the Page button and Marketplace-style browsing at every hour. ReceptionIQ answers them all from the same knowledge base, so the person messaging at 10pm gets a real answer instead of a holding message.
- Click-to-Messenger ad conversations
- Page "Send message" button enquiries
- Replies to Page posts and comments
- Returning customers messaging again
- Out-of-hours and weekend messages
- Quote and availability requests
More than an autoresponder
Answers from your knowledge
Prices, durations, opening hours and policies you entered — not generic filler.
Books appointments
Checks real availability and confirms the slot inside the conversation.
Captures leads
Name, contact and intent saved to your CRM so nothing is lost in the inbox.
Human take-over
Pause the AI and reply yourself at any point, from the shared inbox.
Escalation rules
Complaints, refunds and sensitive topics get routed to a human automatically.
Away mode
Holiday and after-hours messaging that still captures the enquiry.
What it costs
One flat monthly plan covers Messenger alongside Instagram DMs, WhatsApp and your website widget — no per-message charges inside your allowance.
Starter
$29
per month
500 AI replies/month
Growth
$197
per month
2,500 AI replies/month
Business
$297
per month
5,000 AI replies/month
Common questions
How does Facebook Messenger auto reply work?
You connect your Facebook Page to ReceptionIQ with a few clicks. Every message sent to the Page is delivered instantly, answered from your own business knowledge — services, prices, opening hours and policies — and logged in your shared inbox.
Is this different from Facebook's instant replies?
Yes. Facebook's built-in instant reply sends one fixed greeting. ReceptionIQ reads the actual question, answers it from your business information, and then offers a booking or captures the lead.
Does it reply to click-to-Messenger ads?
Yes. Conversations started by a click-to-Messenger ad, a Page post comment reply or the Page's Message button all land in the same thread, so they are answered the same way.
Can I take over a conversation myself?
Yes. Every Messenger conversation appears in the shared inbox with a Take Over control that pauses the AI immediately, plus notifications so nothing sits unanswered.
Will it book appointments from Messenger?
Yes. With your services and opening hours set up, the AI checks real availability and confirms the appointment inside the conversation.
What do I need to connect it?
A Facebook Page and admin access to it. Personal profiles cannot be connected — Messenger integrations only work with Pages.
Does it also cover Instagram and WhatsApp?
Yes. Instagram DMs, WhatsApp and your website widget connect the same way and share one inbox, so a single AI receptionist covers every channel.
What does it cost?
Messenger is included from the Starter plan at $29 per month, with a monthly AI reply allowance and no per-message fees inside it.
Your Page inbox is full of work.
Start free — no card required — and let ReceptionIQ answer, qualify and book every Messenger enquiry.
Free plan · No card required · Upgrade any time