An AI receptionist that answers every customer, instantly.
ReceptionIQ picks up WhatsApp, Instagram, Messenger and website messages the moment they arrive — answering questions from your own knowledge, qualifying leads and booking appointments while you get on with the work.
Free plan · No card required · Upgrade any time
What an AI receptionist actually does
A traditional receptionist greets people, answers the same questions all day, takes details and fills the diary. ReceptionIQ does exactly that for the channels your customers already message you on — without hold music, voicemail or a wage bill.
Answers from your knowledge
Services, prices, hours, parking, policies — answered confidently instead of 'someone will get back to you'.
Books appointments
Offers real availability, confirms the slot and writes it to your calendar automatically.
Qualifies leads
Asks the questions you would ask, captures name and contact details, and flags high-intent enquiries.
Works 24/7
Evenings, weekends and holidays. Away Mode changes tone when you are closed instead of going silent.
Hands over safely
Complaints, payments and sensitive matters go straight to a human, with the full thread attached.
One unified inbox
Every channel in one place, with take-over controls so your team can step in mid-conversation.
AI receptionist vs. the alternatives
| ReceptionIQ | Human receptionist | Voicemail / callback | |
|---|---|---|---|
| Response time | Seconds, 24/7 | Office hours only | Hours or next day |
| Monthly cost | From $29 | Salary + cover | Low, but leads leak |
| WhatsApp & Instagram | Native | Manual | Not covered |
| Books into your calendar | Automatic | Manual | No |
| Never misses out-of-hours enquiries | Yes | No | Captures only |
AI receptionist pricing
One flat monthly price, shown in USD for you and charged in the same currency at checkout. Every plan includes all channels, the unified inbox, and you can start on the Free plan with no card.
Starter
$29/mo
500 AI replies / month
For solo owners getting started
Growth
$197/mo
2,500 AI replies / month
For growing teams
Business
$297/mo
5,000 AI replies / month
For multi-location businesses
Prices are converted from our USD list price using daily exchange rates. See full pricing.
An AI receptionist for UK and US businesses
United Kingdom
Built for how UK customers actually get in touch — WhatsApp first, then Instagram DMs. Replies use British spelling and your opening hours in UK time, prices show in pounds, and ReceptionIQ is run from the UK on receptioniq.uk.
United States
US businesses lean on Instagram, Messenger and website chat. ReceptionIQ answers in US English, works in your local time zone, and bills in dollars — with the same instant, out-of-hours coverage.
Live in an afternoon
- 1
Smart Setup reads your website
Paste your web address and ReceptionIQ drafts your services, hours and FAQs. Review and edit before anything goes live.
- 2
Connect your channels
WhatsApp Business, Instagram DMs, Facebook Messenger and a one-line website widget — all in a few clicks.
- 3
Go live and monitor
Watch conversations in the unified inbox, take over whenever you want, and track leads and bookings in analytics.
Common questions
What is an AI receptionist?
An AI receptionist is software that greets customers, answers their questions and books appointments in place of a human front desk. ReceptionIQ does this over text channels — WhatsApp, Instagram DMs, Facebook Messenger and your website chat widget — using your own services, hours, pricing and policies.
How much does an AI receptionist cost?
ReceptionIQ starts at $29 per month (shown in your local currency), with Growth at $197 including 100 voice minutes and Business at $297 including 300 voice minutes. A human receptionist or answering service typically costs many times that per month.
Will it sound like my business?
Yes. During setup ReceptionIQ learns your tone of voice, service list, pricing, opening hours and policies, then answers confidently from that knowledge instead of giving generic replies.
What happens when it does not know the answer?
It politely says the information is not available and offers a next step, and hands the conversation to a human for explicit requests, payment or account issues, complaints and sensitive matters. You can take over any conversation from the inbox at any time.
Can it answer phone calls too?
Yes. ReceptionIQ includes a voice receptionist that answers your business number 24/7, answers questions and books appointments during the call. Growth and Business plans include monthly voice minutes.
How long does setup take?
Smart Setup reads your existing website and drafts your services, hours and FAQs for you, so most businesses are live the same afternoon. You review and confirm everything before it goes live.
Keep exploring
Voice receptionist
Your business phone answered 24/7, bookings made on the call.
AI receptionist UK
24/7 call and message answering for UK small businesses.
For dental clinics
Fill your diary without a front-desk bottleneck.
For salons & clinics
Booking-heavy businesses that live in the DMs.
For trades & contractors
Capture job enquiries while you are on the tools.
Your front desk, always on.
Start free — no card required — and watch ReceptionIQ answer your next customer in seconds.
Free plan · No card required · Upgrade any time