ReceptionIQ answers your calls, WhatsApp, Instagram and website chat 24/7, using your own services, prices and availability, then books the appointment.
Free plan · No card required · Set up in minutes
Your customers message here. It answers here.
How it works
Call, WhatsApp, Instagram, Messenger or website chat.
Works out what the customer wants: a booking, a price or a question.
Uses only your services, prices, hours and policies. No made-up details.
Looks at your real calendar and offers free slots.
Confirms the appointment and sends you the summary.
The product
Customers book by DM, WhatsApp and late-night calls now. Your front desk should too.
01 — Inbox
Calls, WhatsApp, Instagram, Messenger and website chat land in one place. Step in on any thread with one tap.
Amira K.
Can I move my appointment to Friday?
Jess T.
How much is a full head of highlights?
+44 7700 900•••
Booked: cut & blow-dry, Tue 10:30
Visitor
I'd like to speak to someone about a complaint
02 — Booking
It offers real free slots, confirms the time and adds the appointment to your calendar, with a reminder.
Mon
Tue
Wed
Thu
Fri
Cut & blow-dry · Tue 10:30
Booked via WhatsApp
03 — Leads
Name, number, service wanted and where they came from, saved even when they don't book straight away.
Sarah M.
07700 900•••
You stay in control
A complaint, a refund, a medical question, anything it isn't sure about: it stops, tells the customer a person will follow up, and hands you the thread.
I had a reaction to the treatment last week and I'm not happy.
I'm really sorry to hear that. This needs one of the team rather than me. I've flagged it as urgent and someone will come back to you shortly.
Decide what it can answer, what it must never say, and when it hands over to you.
Pause the AI on any thread and reply yourself. It picks back up when you're done.
Every conversation, transcript and booking is logged and searchable.
It answers only from the services, prices and policies you give it. If it doesn't know, it says so.
Examples
For when your hands are in a client's hair and the phone won't stop.
Price enquiry
How much for a full head of highlights?
A full head of highlights is on our menu at the listed price for your hair length. Want me to find you a slot?
Behind the scenes: Quotes straight from the salon's own service menu, never a generic guess.
Lead qualified
Stylist request
Can I book with my usual stylist?
Of course. Who do you usually see? I'll note your preference and confirm the service, date and time back to you.
Behind the scenes: Records the stylist preference and confirms every detail before booking.
Appointment booked
Policy question
What's your cancellation policy?
We ask for 24 hours' notice to cancel or change an appointment. With less notice the deposit is kept.
Behind the scenes: Answers with the salon's own written policy, word for word.
Question answered
Group booking
I need appointments for 4 bridesmaids on the morning of a wedding.
Congratulations! Let me take the date and everyone's services, then I'll line up back-to-back slots.
Behind the scenes: Collects every guest's details and flags the group booking to your team.
Lead qualified
9:04 PM message
Hi, are you open tomorrow? Need a blow-dry before a dinner.
We are! Our next available blow-dry is 10:30 AM tomorrow. Shall I hold it for you?
Behind the scenes: Answered instantly at night, instead of waiting until the salon opens.
Appointment booked
A Saturday, with and without it
2:41 PM
Mid-balayage. The phone rings.
ReceptionIQ answers, checks Tuesday, books a cut and colour.
2:42 PM
Booked. You find out when you look up.
9:04 PM
At dinner. A DM: 'Any space tomorrow for a blow-dry?'
Answered in seconds with real times.
9:05 PM
Booked for 10:30 AM.
If it books just one extra customer a month, it can pay for itself.
Depends on your prices and how many enquiries you miss.
Founding businesses
We're taking on 20 founding businesses. You get setup done with you, a direct line to the founder, and founding pricing for your first 3 months.
Set up with you
Direct line to the founder
Founding pricing
Security & privacy
Row-level security is switched on for every table, so one business can never read another's customers or conversations.
All traffic uses HTTPS. Data is stored on Lovable Cloud infrastructure, encrypted at rest.
Every conversation, transcript and booking is logged. Take over any thread at any time.
Card details go straight to Stripe. We never see or store your card number.
Request an export or permanent deletion of your business data at any time.
We act as your data processor under UK GDPR and never sell your data.
Integrations
Phone
A new number or forward your existing one.
WhatsApp Business
Replies and books inside WhatsApp.
Answers DMs from your business account.
Facebook Messenger
Answers your Page's messages.
Website chat
Copy one line of code onto your site.
Google Calendar
Checks and adds real appointments.
Pricing
Start on the Free plan. Upgrade from your account whenever you're ready.
Free plan: website chat, 50 AI replies a month, no card, never auto-charges.
Start free →For solo owners getting started
$29/month
$20/month
Founding offer: 30% off for your first 3 months (save $9/month)
Billed monthly
For growing teams
$197/month
$138/month
Founding offer: 30% off for your first 3 months (save $59/month)
Billed monthly
For multi-location businesses
$297/month
$208/month
Founding offer: 30% off for your first 3 months (save $89/month)
Billed monthly
Prices shown in your local currency. VAT/tax added at checkout where applicable. Billing Terms
FAQ
ReceptionIQ is an AI receptionist for appointment-based businesses. It replies to your customers on phone calls, WhatsApp, Instagram, Messenger and your website chat, answers their questions from your own business information, captures their details and books appointments — even while you're busy with a client.
Yes. The voice receptionist answers your business calls 24/7, answers questions and books appointments during the call. It's included on Growth (100 minutes a month) and Business (300 minutes a month). You can forward your existing number or add a dedicated number for a separate monthly cost.
Yes. It answers only from what you give it — your services, prices, opening hours, policies and FAQs. Smart Setup can pull these from your website for you to review. It doesn't make up business details.
Yes. It checks your real availability, offers free slots and confirms the booking in the conversation. You can connect Google Calendar so bookings land straight in your diary.
Yes. WhatsApp Business is a live channel on the Starter, Growth and Business plans.
Yes. Instagram DMs are a live channel on the Starter, Growth and Business plans, alongside Facebook Messenger.
No. You type your business name and website, review what ReceptionIQ has learned, and connect a channel with a few clicks. No code needed.
Yes. The Free plan costs $0, needs no card, never auto-charges, and puts your receptionist on your website chat with 50 AI replies a month. Upgrade to Starter ($29), Growth ($197) or Business ($297) a month whenever you're ready.
No. Signing up and using the Free plan needs no card. You only add payment details if you choose to upgrade to a paid plan.
Usually a few minutes. If you built a receptionist in the demo on this site, it carries straight into your account, so you continue where you left off.
Not on the Free plan — it never auto-charges. You're only billed if you choose a paid plan. A dedicated phone number, if you choose one, is a separate monthly cost.
Yes. The Free plan has nothing to cancel. On a paid plan you can cancel or change plan from the billing page at any time and keep access until the end of the period you've paid for.
Give your business a receptionist that never clocks out.
Free plan · No card required · Never auto-charges
